google-site-verification: google43fc8068fb7eefd8.html Refund & Cancellation – 9 odesigns

Refund & Cancellation

DTG (Direct to Garment)
These t-shirts are DTG and are printed on demand SPECIFICALLY for you when you make your purchase.  We want you to be happy with your purchase.  Please select your size very carefully according to the charts.  We do not keep inventory.  You may make an exchange if your purchase is misprinted/damaged/
defective (see below).  All sales are final.

Return policy
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received.  For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Before returning any items, please email us and send a photo of the damaged shirt, along with your order number and we will provide instructions on next steps.  The item must be unworn and unwashed for a refund.  We will refund/or exchange the damaged item within 30 days of the shipment date.

Thank you.

Back to the top